Care Concierge® helps you find the best team
Our unique Care Concierge® easily and quickly locates the right services and providers
OnTrack makes sure they get there
OnTrack guides the patient’s MPN participation from pre-injury, first report and throughout the case.
Patients get the right services when needed
The care plan is always on track and on time toward a fast and complete recovery for injured workers
Improve the care continuum through outcome based care coordination learn more
Get the best doctor on the case right away
Change the game in medical management
Care Concierge® brings outcome-driven care management for everyone involved in the care plan – patients, providers and payers. Getting your injured workers to the best doctors quickly opens up a whole new definition of care continuum. Now we’re taking your data and all your channel strategies and applying the business intelligence to drive outcomes-driven care management.
Care Concierge®: helping you find where to go
OneCall connects patients to the best providers and the appointments they need quickly. OneCall links the treating physician with referrals to top specialists and specialty providers, and to compliance assistance for utilization review and authorization processes. OneCall helps the claims team with scheduling approved care, getting follow-up status on the patient, and resolving any issues with access to care.
OnTrack makes sure they get there every time
The OnTrack℠ solution is the guide that makes sure patients get where they are supposed to be. It makes sure the contact with superior providers is made if an injury occurs, and then trouble-shoots the entire care management program to keep it on schedule and on the right path for a quick recovery. We know if a case is getting derailed before a catastrophe, and we take action. When your patients are on track, everyone wins.
Patients get the right services when they need them
With Care Concierge®, there’s no more time wasted trying to find the right service, or to figure out who is a good provider, or to make connections for prompt treatment. We get the best team on the case right away. Data shows that this aggressive approach reduces costs, litigation and lost time from work. Patients get engaged in their care, not frustrated by the system that they can’t navigate. As patients get better, faster; everyone wins.