Linda D. Lane
Vice President, Operations
As VP of Operations, Jane oversees day-to-day operations and all product development activities to provide excellent service to our clients and to ensure continual growth for Harbor Health.
Prior to coming to Harbor Health, Jane worked at a major university medical center. She brings with her over 10 years of experience in the areas of Informatics, IT, Product Management, Project Management, Operations and Nursing. Her combined background provides her a unique perspective and well-rounded approach in providing the highest level of quality, service and solutions to Harbor’s customers.
Jane has a Bachelor of Arts degree from the University of California, Irvine and an Associate Degree in Nursing from Saddleback College.
Director, Information Technology
Jeong is the Director of IT for Harbor Health Systems. He has overall responsibility for Harbor’s Information Technology teams, which include Business Intelligence, Reporting, Core Services, and Delivery.
Jeong joined Harbor in 2016 with over 15 years of experience managing multiple areas within the IT Enterprise, including Infrastructure, Security, Help Desk, Application Development, Application Support and Quality Assurance. Prior to Harbor, Jeong served in IT management positions for Cornerstone OnDemand, Greendot Corp, LendingTree and Experian.
Jeong has a Bachelor’s Degree in Computer Information Systems from DeVry University Long Beach. In addition, Jeong has proudly served 16 years in the United States Active Duty Navy and later in the California Army National Guard serving as the Military Intelligence officer.
As Director of Compliance, Cresence handles regulatory compliance at Harbor Health Systems. She is responsible for the submission and maintenance of MPN plans, as well as management of Provider Relations and Network Operations.
Cresence has over 30 years of experience in workers’ compensation including claims administration, account management and quality assurance. Prior to joining the Harbor Health team, she worked for a large self-insured, self-administered employer and a national third party administrator.
Cresence is a graduate of California State University, Long Beach where she received a Bachelor of Arts in Public Relations.
Director, Account Management
Director, Account Management
Jennifer Hackett is a Client Services professional with over 25 years of successful experience in the insurance industry. She leads Business Development and Client Services at Harbor Health Systems, and is a strong believer in customer happiness and satisfaction. Jennifer’s breadth of experience in product management gives her an edge in analyzing and facilitating customer requests to achieve their business goals. Developing strong relationships is the foundation of everything she does, both professionally and personally.